ORDERS & DELIVERY

DELIVERY INFORMATION

We aim to get your order to you as soon as possible. Your order will usually be processed by us within 48 hours of receipt.

DELIVERY TIMES

Although most items will usually be delivered to you within 3 to 6 working days after their dispatch, please allow 7-8 days after dispatch for the items to arrive within Australia. All delivery times are indicative only.

Currently we do not offer international delivery due to the Covid-19 impact.

Please note that Australia Post does NOT operate on weekends or public holidays.

If you have not received your order within the stated or reasonable time frame please contact us at mypocketcircle@gmail.com, and we will respond to your query within 24 business hours.

CONDITIONS FOR ORDER DISPATCH

All items must have been paid for in full before we will arrange shipment to you. We must have the correct and complete address, including a company name where necessary, and at least one contact phone number.

Please note when completing your order form to include a valid Street Number, Suburb, Post Code and Phone Number. Orders cannot be processed without this information, and we will not be held responsible for any delays incurred because of this missing data.

DISPATCH NOTIFICATION

On dispatch of your items, you will receive a shipping confirmation email.

DELIVERY METHOD

We use Australia Post for our deliveries within Australia.
Currently we do not offer international delivery due to the Covid-19 impact.

ORDER INFORMATION

CURRENCY

All amounts listed on this website are in Australian Dollars (AUD).

PAYMENT OPTIONS

Payment can be made using PayPal, Visa, MasterCard and American Express. All credit card payments are currently processed through PayPal. You DO NOT need a PayPal account to pay by credit card.

All credit card information goes through PayPal’s secure servers. Payments are made using SSL and your personal details are encrypted. We do not store any credit card details on our servers, nor do we see your credit card details.

Payment will be processed as soon as your order has been submitted.

By placing an order online you are confirming that the credit card you are using belongs to you. All credit card holders are subject to validation and authorisation checks by the card issuer.

If you experience any difficulties with this process, please contact us at mypocketcircle@gmail.com

ORDER ACCEPTANCE

Once an order has been placed, you will receive an email confirmation of payment. If we are unable to obtain authorisation for payment we reserve the right not to accept your order.

COLOURS

Please note that the true colours of some of the products may vary slightly from what you see on your screen.